Evidence-based clinician guide

Supporting Families of Children with Rare Paediatric Epilepsies

Practical, strengths-based guidance for supporting families of children with developmental and epileptic encephalopathies (DEEs), from first diagnosis through to ongoing care.

This guide is designed for paediatric neurologists, paediatricians, allied health professionals, nurse specialists, genetic counsellors and general practitioners. It translates the best available evidence into actions, language and trusted resources that can be used in clinical practice.

Section 1

The Diagnosis

Families frequently describe the diagnostic period as deeply distressing and, for some, traumatic. Studies show that parents of children with epilepsy experience high rates of post-traumatic stress symptoms, anxiety, depression and acute stress responses. 1, 2 Clinicians should approach these conversations with sensitivity, pacing and validation.

What families say they need

  • Plain-language information

    Information about the suspected or confirmed DEE, including what is known and what remains uncertain.

  • Practical guidance

    Guidance covering what this means for daily life, safety, school and family functioning—not only medical information.

  • Time, compassion and space

    Time to absorb information and ask questions without feeling rushed.

  • Trusted information sources

    Immediate connection to patient organisations and reputable websites. Families report these as their most valued support.

  • Support for the wider family

    Support for siblings and grandparents, who often have their own questions and anxieties.

Clinician actions checklist

Prepare the conversation carefully, support families during the appointment and make the next steps clear before they leave.

Before the appointment

Prepare the information and the environment

  • Review clinical information so parents do not have to repeat their story.
  • Print or download a plain-language DEE summary for the condition.
  • Bookmark trusted resources for families, including patient organisations and clinical fact sheets.
  • Schedule adequate time: 30 to 60 minutes.

During the appointment

Communicate with clarity and compassion

  • Use staged language to explain the diagnosis or testing phase.
  • Acknowledge uncertainty with honesty and calmness.
  • Provide written take-home summaries and trusted links.
  • Normalise mixed emotions and overwhelm; compassion matters as much as information.
  • Provide contact details for patient organisations.

Before they leave

Make the next steps visible

  • Schedule follow-up within 1 to 2 weeks.
  • Provide a direct point of contact by email or phone.
  • Clearly outline next steps, including additional tests, genetics referral and allied health.

Useful language

These examples can help clinicians explain the situation, acknowledge uncertainty and create space for questions.

Explaining the diagnosis

“We’re seeing symptoms that align with a group of conditions called developmental and epileptic encephalopathies. Here’s what that means, and here’s what we’re looking for next.”

Acknowledging uncertainty

“There’s still information we don’t have yet. I’ll walk you through what we’re doing to find answers.”

Creating space

“Take your time. This is a lot. What questions do you have right now?”

Connecting to support

“[Name of patient organisation] has excellent resources written by families. Here are some trusted websites I recommend.”

What if there is no clear diagnosis?

Up to 50% of patients with a DEE remain undiagnosed. 3 Without a confirmed label, families often feel as though they have no clear place of belonging.

Acknowledge the uncertainty

Lack of diagnosis can intensify stress. Validate this directly:

“It’s completely understandable to feel unsettled when we don’t yet have a clear diagnosis. Many families describe this phase as emotionally heavy.”
Emphasise what can still be done
  • Symptom-based treatment, including seizure management and developmental support, begins regardless.
  • Refer to early intervention, therapies, social work and genetic counselling without a confirmed diagnosis.
  • Monitoring, safety advice and developmental supports can all proceed.
Outline clear next steps
  • First-line sequencing and periodic re-analysis of existing genetic data. New epilepsy genes are continually being discovered and variant interpretation evolves over time.
  • More advanced testing, such as genome sequencing, RNA studies or research-based assays, when standard approaches have been exhausted.
  • Enrolment in research registries and diagnostic studies , which contributes to gene discovery and may offer families a pathway to answers.
  • For families who remain undiagnosed despite extensive testing , acknowledge this explicitly, provide supports that do not require a diagnostic label and maintain regular review as the field advances.

For more on genetic testing pathways, read this article by Associate Professor Elizabeth Palmer .

Connect families to disease-agnostic supports
Sasha with her parents, Nadine and David Lipworth
Sasha with her parents, Nadine and David Lipworth. Learn more about Sasha and her family’s story through Saving Sasha .

Finding or developing a condition summary

A plain-language summary is a short, easy-to-understand explanation of the condition. It avoids jargon, uses everyday language and focuses on what families need during the early diagnostic phase.

Examples of existing summaries

When no high-quality summary exists, clinicians can create one. The source clinician guide links to a How-To Toolkit for creating accessible condition-specific information .

Section 2

Patient Organisations in Australia

The list below will never be complete, as new DEE genes are constantly being discovered. Use it as a first point of reference. Many developmental and epileptic encephalopathies will not have a dedicated patient organisation. In these cases, use the condition-agnostic organisations.

Condition-agnostic organisations

These organisations provide support across epilepsy, genetic conditions or rare conditions more broadly, including when there is not yet a diagnosis or a dedicated condition-specific group.

Condition-specific organisations

These organisations provide information and connection relating to particular genes, syndromes or conditions associated with developmental and epileptic encephalopathies.

All organisation links open in a new browser tab.

Section 3

Trusted Sources for Clinicians & Families

These Australian and international resources provide reliable information about rare conditions, developmental and epileptic encephalopathies, genetic health care, family support, professional education and research.

Rare Voices Australia

Australian national peak body

Health Centre for Genetics Education (Australia)

Australian genetics information

An Australian government-supported resource offering genetics-based fact sheets on childhood syndromes. Clinically accurate, simple explanations for rare genetic conditions, inheritance patterns and developmental impacts.

GeneReviews

Clinician-facing genetic information

An international clinician-facing resource providing clinically relevant and medically actionable information about genetic conditions. Regularly updated, with new conditions continually being added. Widely used by clinical geneticists and genetic counsellors.

PENNSW

NSW paediatric epilepsy network

A NSW-based clinical network supporting paediatric clinicians, families and services caring for children with complex medical and developmental needs. Provides family-friendly education and wellbeing resources, coping strategies, grounding tools and guidance for navigating the emotional and practical challenges of caring for a child with a complex condition.

Rare Epilepsy Network

International research collaboration

A United States-based collaborative, patient-driven network bringing together rare epilepsy organisations, families, clinicians and researchers. Provides accessible information about rare epilepsies, updates on research initiatives and opportunities to participate in collaborative projects.

All resource links open in a new browser tab.

Section 4

Helping Families Navigate the System

Families of patients with developmental and epileptic encephalopathies often become default care coordinators. Clinicians can ease this burden by offering clarity and guiding families towards the right services at the right time.

NDIS — what to explain to families

Eligibility requires disability that is: likely permanent, significantly affecting function and participation, and requiring “reasonable and necessary” supports.

Support Coordination is only included if it is funded in the participant’s plan. Families often assume it is a standard inclusion.

Navigation resources

Recommended practical resource: The SCN2A Australia NDIS guide covers eligibility, plans and appeals. It was written specifically for families of children with DEEs and is relevant to all DEE families, not only those living with an SCN2A-related condition.
Financial and carer supports

Carer Gateway

Free counselling, coaching, peer groups, skills courses, planned respite and emergency respite. Phone: 1800 422 737.

Visit Carer Gateway

Carers NSW

Practical education, referrals and information for carers of children with disability.

Visit Carers NSW

Services Australia

Carer Payment, Carer Allowance, Carer Supplement and additional financial supports.

Navigating healthcare — coordinating multiple providers
  • Provide a simple written summary of the care team: who does what and who the family should contact for different needs.
  • Explain what is urgent and what can wait. Parents often feel pressure to do everything immediately.
  • Remind families about navigation services where available, including nurse navigators through Children’s Health Queensland and the Rare Kids Care Navigator through Sydney Children’s Hospitals Network.
Useful language “Starting early helps avoid long waitlists later. We can take this step by step.”

Respite care at a glance

Different forms of respite suit different family circumstances. Help families understand the available pathways, likely funding source and intended purpose.

Respite care types, providers, funding and intended use
Type Provider Funding Best for
Planned respite Carer Gateway or NDIS Free or NDIS Rest, recovery and planned breaks
Emergency respite Carer Gateway Free Sudden crisis or carer illness
In-home respite NDIS or non-government organisations NDIS or private Carers who are anxious about out-of-home care
Short Term Accommodation NDIS providers NDIS Short breaks and weekends

External resource links open in a new browser tab.

Section 5

Ongoing Support for Carers

Family members of children with developmental and epileptic encephalopathies experience high levels of stress, exhaustion and anxiety. Proactive attention to caregiver wellbeing is essential and directly affects their capacity to sustain long-term care.

When carers have not asked for support

Watch for: signs of overwhelm, fatigue, withdrawal, or carers who “soldier on” without raising concerns.
Gently open the conversation

“I want to check in with you as well. How are you coping at the moment?”

Normalise

“Caring for a child with complex needs is emotionally heavy. Feeling overwhelmed at times is a completely human response.”

Offer options without pressure

“If you ever want to talk to someone, I can help arrange psychology or counselling. Short practical tools, breathing resets, sleep advice and coping strategies can make a real difference.”

Signpost low-barrier resources

“If you prefer something you can explore in your own time, these short videos have practical tools many parents find helpful.”

Finding a Way video series

When carers ask for support

Respond with validation before moving into problem-solving. Clarify what kind of support would be most useful now.

Acknowledge the courage

“I really appreciate you telling me this. It takes strength to speak up.”

Clarify what they need

“Are you looking for emotional support, practical coping strategies, or someone to talk to regularly? What feels hardest at the moment?”

Support pathways

Match the pathway to the carer’s priorities, preferred level of support and readiness to engage.

Carer support pathway, access method and cost
Type Access Cost
GP Mental Health Care Plan GP referral Medicare — up to 10 sessions per year
Psychology or counselling GP referral or self-referral Varies — Medicare rebate may be possible
Carer Gateway counselling and coaching Call 1800 422 737 Free
Peer support groups Patient organisations or Belongside Families Free

Low-barrier family resource

Finding a Way video series

These six positive psychology videos are designed for parents of children with severe epilepsy that persists over a long time.

The videos reflect different voices and different stages in the journey shared by families, including the joys and heartache experienced when caring for children with severe epilepsy.

Watch the Finding a Way videos
Emily and Elliott together at a Rare Diseases NSW community event
Pictured: Emily and Elliott.

Additional carer support resources

These organisations offer peer support, counselling, education, referrals, coaching or culturally appropriate carer support.

All support and resource links open in a new browser tab.

Section 6

Supporting Siblings

Siblings play a central, yet often invisible, role in families of children with developmental and epileptic encephalopathies. Even small clinical actions can substantially improve siblings’ understanding, connection and wellbeing.

  • Unanswered questions

    Many siblings wonder, “Will I get this condition?” or “What causes seizures?”, even when parents try to explain.

  • Emotional impact

    Siblings may experience anxiety, sadness, confusion and guilt. There is also evidence of elevated depression rates among adult siblings.

  • Caregiving roles

    Siblings may supervise, assist with daily routines or manage safety during seizures, often with little guidance or recognition.

Naomi and Esther Baumgartner with their mother, Dalal
Pictured from left: Naomi, Dalal (mum), and Esther Baumgartner. Learn more about their family and community through SATB2 Connect .

What clinicians can do

Ask about siblings directly, make information accessible and ensure that future planning does not create an unspoken expectation that siblings will become carers.

Actions clinicians can take to support siblings
Clinical action What to do
Ask about siblings “How are your other children coping?” “Brothers and sisters often have their own questions. I’m happy to talk with them too.”
Explain clearly Offer age-appropriate explanations of what DEEs are, why seizures happen, and what the sibling’s role is and is not. Resources can include children’s books about epilepsy and disability.
Validate emotions Explain that mixed feelings are common and ask siblings directly. They may appear to be coping on the outside while struggling privately. “It’s okay if your other children feel mixed emotions. Many siblings do.”
Connect siblings There are very few DEE-specific sibling resources. Suggest sibling programs, peer-led online spaces and condition-agnostic workshops for siblings of children with disability, rare conditions or chronic illness.
Future planning Involve older siblings in future-planning discussions without creating expectations of caregiving. Refer to social work for guardianship and long-term care planning.

Supports for siblings

Broader sibling and young-carer organisations can provide practical information, peer connection, mentoring and guidance for families.

Language for young siblings

Simple, direct language can help siblings understand that their feelings are valid, that the condition is not their fault and that they are not responsible for managing everything.

Normalising mixed feelings

“It’s really okay to have lots of different feelings about your brother or sister’s condition.”

Addressing worry or fear

“If the seizures or hospital visits feel scary sometimes, you’re not the only one. Lots of kids your age feel that way too.”

Acknowledging frustration

“It can be really hard when plans change or when your family’s routine is different. It’s okay to feel annoyed or upset about that.”

Reducing guilt

“Nothing about this is your fault. Your sibling’s condition isn’t caused by something you did or didn’t do.”

Recognising their role

“You’re an important part of your family, but it’s not your job to fix or manage everything.”

Inviting conversation

“If anything ever feels confusing or heavy, you can tell me or another trusted adult. We’re here to help you too.”

All sibling-support resource links open in a new browser tab.

Section 7

Transition to Adult Care

Transition planning is one of the most neglected and distressing areas for families affected by developmental and epileptic encephalopathies. The evidence base remains limited, but what families consistently report gives clear direction for what better care can look like.

Frameworks to know

These resources are not DEE-specific, but represent the strongest available transition guidance for young people with complex conditions.

Practical actions for clinicians

Begin planning early, strengthen the handover between services and involve the people who will be affected by future care arrangements.

Transition problems reported by families and actions clinicians can take
Problem families report What clinicians can do
Starting too late Begin transition conversations by age 14 to 16, even if formal transfer is years away. Frame this as planning for stability rather than preparing for the loss of paediatric care.
“We’re not making any decisions today. I just want to make sure you have the information you need for whenever the time feels right. Starting early helps avoid long waitlists later.”
Poor handover Prepare a comprehensive written handover summary for adult providers. This should include:
  • seizure history and current medication;
  • communication and behavioural profile;
  • what works and what does not;
  • family structure and key contacts;
  • the current NDIS plan; and
  • any relevant legal or guardianship arrangements.

Where possible, facilitate a joint appointment or telehealth handover between paediatric and adult teams. Identify adult neurologists or physicians with experience in complex epilepsy or rare disease before transfer occurs.

Siblings excluded With parent consent, invite older siblings to transition conversations. Siblings often anticipate future caregiving responsibilities but receive no information or preparation. Provide future-care resources and link the family with social work for guardianship and long-term planning discussions.
NDIS funding gaps Start NDIS plan reviews and documentation at least 12 months before the young person turns 18 .

The shift from Early Childhood or Local Area Coordinator pathways to adult planning can result in significant funding disruption if left too late. Connect families with a Support Coordinator or social worker with NDIS experience early.

Emotional barriers Many families avoid transition conversations because of fear, grief or the life-limiting nature of some DEEs. Clinicians may also avoid them for similar reasons. Acknowledge this directly and allow the pace to be set by the family.
“Talking about the future doesn’t mean we’re giving up on the present. It helps create stability for your family.”
“Many families feel worried about these conversations at first. You’re not alone in that. We can move at whatever pace feels right.”
Practical service gaps Adult services for people with complex epilepsy and intellectual disability are limited in Australia. Be honest with families about this.

Proactive steps include:

  • identifying adult providers trained in DEEs or complex epilepsy well in advance;
  • connecting families with disability advocacy services;
  • exploring Supported Independent Living and Short-Term Accommodation options through the NDIS; and
  • ensuring guardianship and legal-planning conversations happen through social work before the young person turns 18.

Useful language for transition conversations

These examples can help make transition conversations feel more gradual, collaborative and emotionally safe.

When families feel unprepared

“I know we haven’t talked about this much yet. That’s something I want to change. Let’s start mapping out what the next few years might look like, so nothing comes as a surprise.”

When families are grieving

“It makes complete sense that this feels hard. These conversations carry a lot of weight. We can take this at whatever pace works for you.”

When siblings are present

“You might be thinking about what things will look like in the future too. Would it be okay if we talked about that together?”

All transition-resource links open in a new browser tab.

Section 8

Evidence Base

The recommendations throughout this guide are grounded in peer-reviewed evidence and the systematic review that informed its development. The citations below support the evidence statements used earlier on the page.

References cited in this guide

The numbered references below correspond with the citations in the Diagnosis section.

  1. Reilly C, Atkinson P, Memon A, Jones C, Dabydeen L, Das KB, et al. Symptoms of depression, anxiety, and stress in parents of young children with epilepsy: A case controlled population-based study. Epilepsy & Behavior. 2018;80:177–183.
  2. Iseri PK, Ozten E, Aker AT. Posttraumatic stress disorder and major depressive disorder is common in parents of children with epilepsy. Epilepsy & Behavior. 2006;8(1):250–255.
  3. Aledo-Serrano A, Sánchez-Alcudia R, Toledano R, García-Morales I, Beltrán-Corbellini Á, del Pino I, et al. Developmental and epileptic encephalopathies after negative or inconclusive genetic testing: what is next? Journal of Translational Genetics and Genomics. 2021;5(4):443–455.
Authors and affiliations

Authors: Maddison C. Smitha,b,c, Qian Wangd, Kristine E. Piercee,f, Kaitlyn Marsiliog, Claire E. Wakefielda,h, Katherine B. Howelli,j,k, Rebecca Macintoshl, Dr Rani Sachdevl, William Malym, Elizabeth Emma Palmere,f,l & Lauren Keladaa,n.

  1. a Behavioural Sciences Unit, School of Clinical Medicine, UNSW Medicine & Health, Randwick Clinical Campus, Discipline of Paediatrics, UNSW Sydney, NSW, Australia
  2. b St Vincent’s Allied Health Research Unit, St Vincent’s Health Network Sydney, Darlinghurst, Australia
  3. c Nursing Research Institute, St Vincent’s Health Network Sydney, Darlinghurst, Australia
  4. d School of Psychology, UNSW Sydney, Kensington, NSW, Australia
  5. e School of Clinical Medicine, UNSW Medicine & Health, Randwick Clinical Campus, Discipline of Paediatrics, UNSW Sydney, NSW, Australia
  6. f Rare Diseases NSW, Randwick, NSW, Australia
  7. g Expert by Lived Experience, QLD, Australia
  8. h Division of Quality of Life and Paediatric Palliative Care, Department of Paediatrics, Stanford University and Stanford Medicine Children’s Health, Palo Alto, California, USA
  9. i Murdoch Children’s Research Institute, Royal Children’s Hospital, Parkville, VIC, Australia
  10. j Neurology Department, The Royal Children’s Hospital Melbourne, Melbourne, VIC, Australia
  11. k Department of Paediatrics, University of Melbourne, VIC, Australia
  12. l Centre for Clinical Genetics, Sydney Children’s Hospitals Network, Randwick, NSW, Australia
  13. m Expert by Lived Experience, NSW, Australia
  14. n Kids Cancer Centre, Sydney Children’s Hospital, Randwick, NSW, Australia
Clinical information notice: This guide supports clinicians caring for children and young people with developmental and epileptic encephalopathies, with a focus on the Australian context. It does not replace clinical judgement, current clinical guidelines or local service information. Always confirm that links, services and eligibility requirements remain current.